Pairing or connection
- Charge the ring and keep it close to your phone.
- Turn on Bluetooth and allow the Bluetooth permission when Glowhiz asks.
- Open Profile, choose the ring status or setup entry, and start a scan only when you are ready to pair.
- Select the ring you recognise, connect, and confirm binding. Do not select an unknown Bluetooth device.
Sync and missing data
Keep the ring near the phone and use the explicit sync action in Profile. A partial or empty result is not presented as a successful health sync. If a sync fails, check Bluetooth, ring battery, permission settings, and the ring's connection, then retry. Glowhiz does not silently replace a failed Live result with demo data.
Mindfulness downloads
The app includes a small offline set and may download additional catalog or audio resources from res.glowhiz.com. A network connection is needed for those downloads; your ring health history is not uploaded as part of this resource request.
Privacy and data requests
Glowhiz has no account-based cloud health profile. For the data practices that apply to ring data, personal moments, device permissions, sharing, and deletion, read the Privacy Policy.
Contact support
Email support@mindarae.com. Please include your phone platform, app version, ring model, and a short description of the issue. Do not send raw health payloads, device identifiers, passwords, or other sensitive information unless we specifically request a redacted diagnostic.