Connecting your ring
Charge your ring, keep it close to your phone, and make sure Bluetooth is on. In Glowhiz, tap the ring status at the top right to open the device settings, then follow the prompts to connect your ring. Allow Bluetooth access when asked.
For the basics, see the Ring Guide.
Data has not updated
Keep your ring near your phone, check Bluetooth and the ring battery, then try syncing again. If the ring is connected to another phone, disconnect it there before trying again. You can review app permissions in your phone’s settings.
Downloading mindfulness sessions
An internet connection is needed to download additional mindfulness sessions. If a download stops, check your connection and try again.
Your privacy
Glowhiz does not require a Glowhiz account. To understand how your records are stored, how permissions work, and how to delete data, read our Privacy Policy.
Contact us
Email support@mindarae.com. Please include your phone model, app version, ring model, and a short description of the issue. Avoid sending personal wellness records unless they are needed to resolve your request.